Privacy Statement

 

The privacy statement explains how “Dream New Zealand” collects, stores, uses and shares your personal information.

 

Openness and transparency are important to us. The Privacy Act 2020 requires us to tell you certain things related to your personal information that we collect to carry out our functions. This is where we explain why you can trust us to handle your information with care and respect.

 

The key privacy facts to note are:

1. We only collect the personal information that is necessary to carry out our functions.

2. We collect your personal information either directly from you or indirectly from other agencies or people.

3. We store our data including your personal information on a secure cloud platform. We protect our data with all reasonable technical and process control.

4. We will only use or share your personal information when necessary to carry out the functions for which we collect it or if required by law.

5. We may update this privacy statement from time to time, so feel free to check in again occasionally to see what might have changed.

 

Full Privacy Policy

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Dream New Zealand (“we”, “our” or “us”) care about your privacy. We are committed to maintaining your trust by protecting your personal information. This Privacy Policy (‘Policy’) describes the information we gather on our website or through our website services, as well as any offline services, how we use such information, and the steps we take to protect such information. By visiting our website or using our online services, you accept the privacy practices described in this Policy.

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1. The Information We Collect

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1. We collect different information depending on our engagement with you and the requirements of applicable law as described below. When you use our website, you provide us data through a variety of ways. This information includes your name, number, e-mail and service interest. We also collect information regarding your profile.

2. We collect your personal information either directly from you or indirectly from other agencies or people.

 

2. Usage of the Information

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1. We use the information we collect to operate our business and provide you with quality service. For instance, we use your information to: Provide services and improve your experience: We use information about you to respond to your queries, comments and concerns, provide customer and technical support, and operate and maintain the services.

2. We use the information to understand and analyse the usage trends and queries received from you to improve our services and support.

3. We may also send communications to notify you of new information and improvements in our services.

4. We use the information to comply with our legal obligations and enforce our legal rights, such as, among other things, to exercise contractual rights, to comply with financial reporting obligations in accordance with applicable law.

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3. To Whom We Disclose Information

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1. We disclose your information in limited circumstances to members of Dream New Zealand, our service providers, and other end users, in order to provide our services and to improve your experience. Where required by applicable law, we will only share your information with particular third parties with your consent.

2. In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, or court order, (b) enforce our agreements, policies and terms of service, (c) defend ourselves against any claims or allegations, and (d) protect Dream New Zealand from fraudulent, abusive, or unlawful use or activity.

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4. How to Access Information

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1. You may request details of personal information we hold about you under applicable law. You may object to our use of your information (including for marketing purposes), or to request the modification, restriction or deletion of your information. If you wish to do so, please contact us via our contact details provided below.

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5. Security

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1. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. Dream New Zealand takes reasonable steps to protect your information, including against unauthorised or unlawful processing and accidental loss, destruction, or damage.

2. Whilst we will endeavour to maintain security, given the nature of communications and information processing technology, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others.

3. Dream New Zealand is not responsible for the content or accuracy of the personal data contained in the information provided by you and stored on its servers nor is Dream New Zealand responsible for the manner in which users collect, handle disclosure, distribute or otherwise process such information.

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6. Collection of Information from Children

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1. Generally, our online services are not directed to children, and we do not knowingly collect personal information from children except as permitted under applicable law.

2. If we become aware that a child under 17 has provided us with information, we will delete such information from our files or obtain parental consent in accordance with applicable law.

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7. Third Parties

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1. This Privacy Policy does not apply to services provided by third parties. We display link to third-party websites that we do not own or operate. We provide links to these third-party sites as a convenience to you. They are not intended as an endorsement of or referral to the linked services. The linked services are subject to their separate and independent privacy statements, notices, and terms.

2. We are not responsible for the data collection, privacy, and information sharing policies and procedures or content of such third-party websites.

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8. Changes to our Privacy Policy

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Please revisit this page periodically to stay aware of any changes to this Policy which we may update from time to time.

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9. Contact Us

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Please feel free to contact us if you have any questions, concerns or complaints about this Policy, our practices, or are interested in exercising your rights. You may email us at admin@dreamnewzealand.co.nz or by post at 2F/27 Davis Crescent Newmarket, Auckland, New Zealand.

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